Policies

Booking:

To secure your booking, a non-refundable fee is required. This fee will be applied towards your total balance, which is due in full at least two weeks prior to the event.

Contract:

To secure your reservation, a signed personalized quote and payment of the booking fee are required.

Payments:

Once your booking fee is paid, your event date is secured. Half of the remaining balance is due one week after booking, with the final payment due at least two weeks before your event. For events booked on short notice, full payment may be required upfront.

Cancellations:

Cancellations made more than 90 days before the event: You may reschedule at no additional cost.

Cancellations made 60–90 days prior to the event: A fee of 30% of the remaining balance will be required.

Cancellations made 30–59 days prior to the event: A fee of 50% of the remaining balance will be required.

Cancellations made 14 days or less before the event: The full remaining balance will be due.

Taxes:

A sales tax will be applied to all services provided.

Travel:

Events outside of Milwaukee County will incur a mileage fee, as outlined in your personalized quote.

FAQs

Other than drinks, what do your services provide?

We provide our handmade branded coffee bar, or standard 6ft table depending on your event's needs. We provide all equipment, décor, staff, and professionalism sure to impress your guests.

How can I pay?

You can by Cash, Debit or Credit via our online portal, or Check payable to Not Here Coffee Company.